Design, it is a mindset.

Our Policy

以下为2020最新条款。本公司条款若有更改,恕不另行通知,请见谅。

@2020 TERMS AND CONDITIONS SUBJECT TO CHANGE WITHOUT NOTICE

第一条:服务内容与注意事项

1.设计师并不是对每个行业都精通,为了保证双方的时间, 请客户必须整理好设计所需的文字(电脑档)及图片。

2.本公司会因应客户提供的基本要求和概念作为设计方向。 (例:表达形式,意思,出现字眼,颜色)

3.双方的意见及重要事项必须以电子邮件或微信书面形式通知,以便纪录。

4.设计项目跟据报价单上的为准,客户必须看清楚报价单上所列的设计内容,如有错漏请及时更正。

5.报价单有效期为1个月,逾期后需重新报价。

6.任何设计成品在6个月以内一直未被客户领取的话,本公司保留自由处置这些材料的权利。

7.若客户选择邮寄服务,从第三方快递公司取件后,货品责任将会移交到第三方公司,如有货品延误、丢失等问题请 联系第三方公司。

第二条:相关费用

1.双方议定设计费,所有的费用会以报价单的为准。

2.客户确认报价单后,预付50%订金,收齐资料后,工作时间开始计算。
3.排版费用并不包括源文件(PSD / Ai )或者高清打印文件(JPG / PDF),设计排版是属于本公司的财产,如有需要 请联系本公司。
4.在设计项目已被制作,但未收到客户任何回馈,导致项目遭搁浅的情况下,本公司有权在90天后向客户发送付款通 知,若客户希望继续进行项目,需支付总订单金额的5% 作为重启项目费。
5.任何印刷订制品不接受任何退款要求。

6.客户违约时,订金将视为违约金,不能退回;本公司违约时,应退回订金予客户。

7.本公司完成设计后30天内,客户需支付其余款,以支票或现金支付。客户若超出30天延迟付款之情形,则每延一个月需加付总订单的5%为罚金,并逐渐直到付清结算为止。

8.客户若超出6个月并未支付其余款,项目订单将会委托给讨债机构全权负责。

第三条:知识产权

1.客户应担保所提供的相关资料均无侵犯他人之著作权或其 他权益之事情。
2.如果客户需要任何素材的版权作为商业使用,需要支付一 笔版权费,具体费用请联系客服。
3.若客户未付清所有设计费前,进行印刷或开始商业用途, 即侵犯本公司著作权,订金固不能退回,并且需要填写 一份清单计版权声明书,本公司也会保留一切法律行动 的权利及追讨损失。

第四条:修改及追加设计

1.每一个项目包括两次修改,如修改次数超过两次,需要支付额外修改费用。
2.设计大幅度修改(重新设计)- 费用另议。

3.客户收到设计稿后一定要仔细核对所有文字,图片以及排版,如有发现错误请及时通知,在确认设计稿后本公司一概不负责内容的勘错。

4.客户每次审核稿件时间,须自收到稿件时起1-3日内确定稿件内容,审核稿件时间不计入本公司工作时间;客户审 核稿件时间如逾时,本公司下一交稿时间则依客户所逾日数顺延之。

 

第五条:印刷事项

1.设计稿件于电脑上的阅览颜色(RGB)与印刷制成品颜色 (CMYK)会有所偏差,因应不同电子产品而定,最终会以成品为准。印刷物料的不同或不同印刷厂或不同期的印刷,制成品颜色会有偏差,属正常。
2.非指定专色(PANTONE)印刷之客户,如设计稿件与印刷作品品颜色偏差于3%至10%内,恕本公司不会负责。
3.所有印刷品提供14天保证期,如若出现任何问题请在14 天以内通知我们,超出保证期恕本公司不会负责。印刷品如若出现纸张、尺寸工艺错误,14天以内通知无条件重做,不接受个人观点上的退款要求。

SECTION I - GENERAL

1. Designers are not proficient in every industry. In order to ensure the time of both parties, customers need to provide the content and pictures.

2. AM STUDIO will take the basic requirements and concepts provided by customers as the design direction, (i.e style, appearance, & color)

3. Any approval or important change(s) must be advised in writing via email or WeChat.

4. The project is based on the invoice, if there’s any change or mistake please contact AM STUDIO in a timely manner

5. The quotation/estimate is valid for one month, client will receive re-quotation after one month.


6. Any print product has not been picked up by the customer within 6 months, AM STUDIO has rights to dispose of it.


7. If the customer chooses the shipping option, all liability will fall with the third party service once they pick up the package from us. If there are any issues with the package, such as delays or lost package, please contact the third party service directly.

SECTION II: PAYMENT

1. All costs will be subject to the invoice.


2. 50% deposit required upon estimate approval. Work/Services begins upon receipt of deposit.


3. Design setup fee does not cover the release of our copyright design source files, including but not restricted to indd, psd, AI, png, fla or other source files or raw code; if the Client requires these files for transfer to an in-house or other designer, they will be subject to a separate quotation or ‘buy-out’ charge.

4. If the design project has not received any response/feedback after the project start, AM STUDIO has rights to obtain a payment from client after 90 days. If clients wish to continue the project, 5% of the total invoice must be paid as a re-activate fee.

5. Any customize design works/output print-out are not refundable.

 

6. AM STUDIO has the rights to bill the entire amount when client terminates this agreement in any event. If AM STUDIO terminates the agreement, client will receive a full refund.


7. Client will receive a final invoice once the project is 100% completed. Client will have to make a full payment within 30 days of receiving the invoice or there will be a late fee charge of 5% of the total invoice amount for every month after the due date.

8. If client did not make the full payment in 6 months, the project invoice will be transferred to a debt collector agency.

SECTION III: COPYRIGHTS

1. Any artwork, images, or text supplied and/or designed by AM STUDIO on behalf of the customer, will remain the property of AM STUDIO and/or its suppliers unless otherwise agreed in writing. A licence for use of the copyrighted material is granted to the customer solely for the project defined in the scope or request and not for any other purpose.

2. AM STUDIO reserves the right to use stock images in the creation of designs if required. Costs of this will be outlined to the client prior to purchase if not included in the proposal quote.

3. Publication and/or release of work done by AM Studio on behalf of the client, may not take place before cleared funds have been received.

4. The customer also agrees that AM Studio holds no responsibility for any amendments made by any third party, before or after a design is published.

SECTION IV: REVISION

1. All project designs include 2 free revisions, any additional revisions or re-design will be charged additional fee, price may vary depending on the project.

2. While AM STUDIO takes all care to avoid errors, AM STUDIO accepts no responsibility for typographical errors, spelling mistakes, or incorrect information on any project committed to print or production. It is “The Client’s” responsibility to proofread and approve all final copy before the production of work. The email verification of the Client’s representative shall be conclusive as to the approval of all deliverables prior to their release for printing, implementation or installation. No refunds or reprints are given after a final approved deliverable has gone to print due oversights by “The Client’s” proofreading.

SECTION V: PRINTING

1. With all printing, there may be some colour variations from what you have seen on screen to what the final product looks like and previous orders. This is due to the nature of CMYK printing and bulk-run printing system. There will be no reprints at the expense of AM STUDIO.

2. The substrate used, type of print process, type of inks or makeup of colors, and several other reasons are determined the color of output print, AM STUDIO cannot guarantee 100% consistency and accuracy of color on all items and may not always be able to achieve the exact result expected by the client.

3. In the event of a need to reprint due to errors in content, the client must inform AM STUDIO within 14 days of product acceptance.

 
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WHERE TO FIND US

36-26 Main Street Suite#3A
Flushing, NY 11354 US

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(347) 732 9271 (M-F 10AM-6PM)

(347) 438 1275 (M-F 10AM-6PM)

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